1. Order Processing TimeOrders are processed within 1 business days. Orders placed after 12:00PM will be processed on the following business day. 2. Shipping OptionsWe offer several shipping options at checkout, including:Standard Shipping: 3-8 working days and cost.Express Shipping: 1-3 working days and cost. 3. Shipping DestinationsWe currently ship nationwide (Malaysia). 4. Tracking Your OrderOnce shipped, we’ll send a tracking number so you can follow your order. Track it at [shipping carrier’s website]. 5. Lost or Delayed ShipmentsIf your order is delayed or lost, please contact our support team at below. so we can investigate and assist.Email: Support@karismacemerlang.com.myPhone number: +60135305311