1. Order Processing Time
Orders are processed within 1 business days. Orders placed after 12:00PM will be processed on the following business day.
2. Shipping Options
We offer several shipping options at checkout, including:
- Standard Shipping: 3-8 working days and cost.
- Express Shipping: 1-3 working days and cost.
3. Shipping Destinations
We currently ship nationwide (Malaysia).
4. Tracking Your Order
Once shipped, we’ll send a tracking number so you can follow your order. Track it at [shipping carrier’s website].
5. Lost or Delayed Shipments
If your order is delayed or lost, please contact our support team at below. so we can investigate and assist.
- Email: Support@karismacemerlang.com.my
- Phone number: +60135305311